WORK EXPERIENCE |
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1. Psychologist - Organizational Development, Learning, Engagement, Change & Mental Wellness
People Transformers (Malaysia. Private Practice). Jan 2011 – Present (fulltime). HRDC-Certified Trainer.
Website: https://peopletransformers.com/
2. Psychologist - Behavior, Culture, Safety & Mental Wellness
PETRONAS (Malaysia. Oil & Gas, Group Health & Safety, MNC). Sep 2021 - Aug 2022 (contract)
3. Psychologist - Learning & Talent Development & Change Leadership
AirAsia (Malaysia. Aviation. Regional Training Academy). Feb 2010 - Dec 2010 (contract)
4. Head of Department, Psychology Lecturer & Counseling Psychologist
HELP University (Malaysia. Higher Ed). Multiple Years Fulltime– 1995-96, 1998-00, 2005-08, 2019-20
5. Assistant Professor - Applied Psychology, Organizational Behavior, People & HR Development
University of Nottingham (Malaysia. Higher Ed. School of Applied Psychology). 2009 - 2010 (fulltime)
6. Human Development, Prevention & Wellbeing Doctoral Research Assistant & Investigator
Pennsylvania State University (US. Prevention Research Center). 2000 - 2005
People Transformers (Malaysia. Private Practice). Jan 2011 – Present (fulltime). HRDC-Certified Trainer.
Website: https://peopletransformers.com/
- Designed and facilitated 20 different strengths-based trainings addressing people development and wellbeing
- Portfolio includes 10 high-profile clients/sectors: Airbus, Malaysia Airline, Tech firms, Government ministries, NGOs, Hospitals, Universities, Chain-Stores, Consulting Firms.
- University Teaching & Training: MBA Organizational Behavior, Power of Talent Development - Path to Excellence, Innovation in Teaching & Learning - The Joy of Creating Excellence, Psychology of Managing Difficult Undergraduates, Student Depression & Suicide Prevention, Staying Resilient during Challenging Times. Nottingham University, Lincoln University, MAHSA University, Xiamen University, SEGI College
2. Psychologist - Behavior, Culture, Safety & Mental Wellness
PETRONAS (Malaysia. Oil & Gas, Group Health & Safety, MNC). Sep 2021 - Aug 2022 (contract)
- Designed psychological safety and human factors workshops reaching 20+ CEOs of Oil & Gas companies, and 300+ frontliners and leaders across 6 departments; where participants input led to significant recommendations for safety culture enhancement
- Leading mental health and HSE Culture sessions reaching 400+ employees
- Behavioral coaching with 5 senior leaders (pilot program) resulting in key leader-led projects enhancing wellbeing and safety in 5 portfolios.
- Subject expertise consultant to more than 3 departments and incident investigations resulting in enhancements incorporating behavioural psychology.
- Assessment, analyses, and further development of culture assessment for global use.
3. Psychologist - Learning & Talent Development & Change Leadership
AirAsia (Malaysia. Aviation. Regional Training Academy). Feb 2010 - Dec 2010 (contract)
- Leading 6 schools – Safety, Customer Service, Leadership, Engineering, Ground Services, and Regulatory Compliance – with a 50+ team organizing learning and talent development for 1000+ staff.
- Recognized by COO and staff for success in 10 key leadership areas: TNA, culture change (including team-building, emotional intelligence, work-life balance, 360-degree leadership feedback), improved inter-school collaboration, internal talent development, clearly identified leadership roles within academy, DEI, online learning restructuring, vendor recruitment and management, positive financial management, and well-maintained working environment.
4. Head of Department, Psychology Lecturer & Counseling Psychologist
HELP University (Malaysia. Higher Ed). Multiple Years Fulltime– 1995-96, 1998-00, 2005-08, 2019-20
- Co-Founded Malaysia’s 1st Psychology program/school – resulting in 4 university degree programs, job opportunities for 100+ faculty, and 8,000+ graduates across 25 years.
- Founder and Director of ARCCADE & Mentoring Youth (MM) – Recruited, trained and managed 4 full-time mobilizers and 60 youth volunteers, collaborating with United Nations, Malaysian Government, and public schools, and obtained RM300K+ funding from UN and sponsors; impacting lives of 300 teenagers across 2 years.
- Director of Executive Education and Lecturer in Psychology – Spearheaded creation of 7 full semester courses, 2 two-day workshops, and 2 leadership sessions that enhanced learning outcomes for over 300 learners
5. Assistant Professor - Applied Psychology, Organizational Behavior, People & HR Development
University of Nottingham (Malaysia. Higher Ed. School of Applied Psychology). 2009 - 2010 (fulltime)
- Assistant Professor (2009 – 10), Adjunct (2013) & Guest Lecturer (2014 – 2018) – designed and executed modules in Applied Psychology and International Human Resources – via 6 full semester courses and 5 guest lecture areas – with high learner satisfaction capturing valuable insights.
- Senior Research Consultant for School of Education (2011) – designed extensive research framework and instrument for multi-university collaboration commissioned by Malaysian Government, analysed quantitative data from 2000 participants, prepared 2 key research papers and involved in presentations to government.
- Training Consultant for School of Business (2011) – 2-full-day training in Creativity in Thinking and Communicating for 40 Malaysian Government managers, Psychology of Entrepreneurship for 35 Business students.
6. Human Development, Prevention & Wellbeing Doctoral Research Assistant & Investigator
Pennsylvania State University (US. Prevention Research Center). 2000 - 2005
- Doctoral Coordinator for Communities That Care (5 years) – Working with multi-disciplinary team members on an ambitious multi-component intervention impacting positive youth development in 80+ communities, and substantially contributing to 3 peer-reviewed publications.
- Investigator & Manager for MCAW (3 years) – Design and completion of psychosocial research with 1800+ youth participants leading to 4 evidence-based expert-reviewed papers. Securing international funding of over USD12,000. Managing stakeholder relations with schools and government ministries in Malaysia. Training research assistants.
- Project Initiator for 9-11 Youth Conference on Peace. Multi-site international collaboration with Penn State, US Dept of State, US Embassy in Malaysia and 250+ participants.
Work Skills
- Human Intervention Design: Mental Wellness, Culture Change, Talent Development, Leadership Development, Relationship Management, Psychological Safety, Resilience.
- Organizational Leadership: Management, Coaching, Employee Engagement, Change Management, DEI, Effective Communications, Team Building, Project Management, Stakeholder Management, Government Ministry Relations, United Nations Relations, Financial Management.
- Teaching & Curriculum Development: Interactive course design, hybrid/online teaching (Moodle, Blackboard), student mentorship, and high-impact learning strategies.
- Research & Analysis: Quantitative & qualitative methodologies, longitudinal studies, pre-post intervention assessments, mixed methods research, SPSS & SAS proficiency.
- Technical: MS, data analysis (SPSS, SAS, Qualtrics), online learning platforms (Moodle, Canvas, Blackboard), video conferencing (Zoom, Google Meets, MS Teams), video production, AI (ChatGPT).
- Language: Fluent in English and Malay.
Other Positions
Graduate Coordinator for International Students (Lewis University, IL)
Psychology Intern at a Medical Center in Illinois
Temp Teacher for a Secondary School
Temp Teacher for a Primary School
Psychology Intern at a Medical Center in Illinois
Temp Teacher for a Secondary School
Temp Teacher for a Primary School
Professional Membership
Involved in 12 professional societies since 1998: American Psychological Association (10 – 24) * Malaysian Psychological Association (2019-24) * Human Factors Society Malaysia (2023) * Society of Counseling Psychology (2016-17) * Society of Consulting Psychology (2011 – 12) * Society for Research on Adolescence (03 – 11; SRA Award 2006) * Australian Psychological Society (2011 – 12) * Society for Prevention Research (2003 – 05) * Fulbright Fellowship Program (2000 – 05) * Malaysian Mental Health Association (00-04, 11-14) * Malaysian Psychiatric Association (2000 – 02) * American Counseling Association (1997 – 98)